YES! Everyone (including pets) must be out/away from the location for:

Exterior:1-2 hours

Interior: Up to 3 hours

It is NORMAL to see activity in between treatments. Depending on the nature of the pest, after follow-up treatments, there will be less activity or none at all!

NO! It's actually discouraged because it could lead to further infestation and spread.

All calls and appointments will be fulfilled within a 3 HOUR window.

NO! You do not need to be home for outside preventative sprays. Inside prevention we would need access to the area. Our professional technicians follow CDC best practices and recommendations, including social distancing and wearing appropriate personal protective equipment.

Normal business hours are: 8AM-5PM*

*An additional $50 will be charged for emergency AFTER HOURS calls.

Serving the Greater Rochester, NY area. We will travel outside of our coverage area.*

*$25 will be charged for every 25 miles out of coverage area.